
Candol Michelle
My Skills & Experience
As a Deal Desk Analyst, my role encompasses a strategic blend of Contract Management, Sales Operations, Deal Composer Software utilization, Deal Management, and Process Improvement. My role revolves around optimizing the end-to-end process of closing business deals. Here's a concise breakdown of the key functions:
Contract Management: I oversee the meticulous handling of contracts throughout their lifecycle. This involves ensuring compliance with legal standards, mitigating risks, and aligning contracts with both customer expectations and organizational objectives.
Sales Operations: I collaborate closely with sales teams to optimize their processes. By leveraging data and insights, I contribute to enhancing the efficiency of sales operations, ultimately supporting the achievement of revenue targets and overall business goals.
Deal Management: Orchestrating the entire deal-making process, I work with cross-functional teams to structure deals that align with customer needs and company objectives. This involves balancing pricing strategies, discounting considerations, and other terms to create mutually beneficial agreements.
Process Improvement: Continuous improvement is one of my responsibilities. I identify opportunities to optimize workflows, implement best practices, and introduce flows that could enhance the efficiency and effectiveness of the Deal Desk. This results in quicker deal closures and improved operational performance.
By harmonizing these elements, I contribute to the creation of well-structured, profitable deals that align with organizational goals and foster a culture of continuous improvement.

About Me
I consider myself fortunate to have had the opportunity to pursue a career doing what I enjoy. I've always been focused and goal-oriented since I was a child. I decided to make a vision for my professional future a reality. I'm proud to say that I've learned from many skilled professionals in my field, but I know that I still have a lot to learn from others in the field. I'm a hard worker, a team player, and I'm looking forward to seeing what projects can benefit from my unique skill set. I'd love to talk with you about how we could collaborate in the future.
Professional History
My Qualifications
Every day, I take on new and interesting projects that help me develop my skills. Every experience I've had, from industry-related tasks to unusual and sporadic opportunities, has shaped me into the person I am today. Examine everything I've done and contact me if you have any questions.

Agent Data Verifier - Datamatics Solutions (Rj Globus Solutions)
October 2019 - December 2019
What I do in here is basically verify with high accuracy data received from the Field Agents

Customer Service Representative - Qualfon Manila Philippines
January 2020 - July 2020
Process customer orders and purchase of products and services. Create an accurate records of every customer transaction or interaction accurately, timely, and professionally. Escalate to appropriate departments to expedite resolution of customer’s issue

Customer Service Representative - Sutherland Global Services
September 2020 - June 2021
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns

Academic Experience
My Studies
A well-rounded education is a good education. Regarding learning, I am cognizant that it is not restricted to traditional academic institutions. As an expert in my field, I've seemed to have the opportunity to learn from a wide range of sources, such as mentors, colleagues, and even those who aren't even in my field. All of this has contributed to my development as a person, which is why I value it so highly. Do you want to learn more? Contact me right away.

Senior Highschool Gradaute - Emilio Aguinaldo College
2017-2019
The social sciences focus on subjects like economics, psychology, and history, while the humanities explore philosophy, languages and literature, and the arts. Students following this pathway develop strong communication and critical thinking skills, as well as an understanding of cultural differences.
My Skillset
My abilities have been developed through years of professional work experience, research, and simple observation. I have a good balance of industry-specific and soft skills, which means I have what it takes to do excellent work and contribute to any team. If you want to learn more about me and the skills I have, please contact me. I'd be delighted to discuss with you all of the tools, skills, and resources I can offer you.

English Fluency
Intermediate

Customer Service
Advanced

Tools Navigation
Intermediate

"Many of life’s failures are people who did not realize how close they were to success when they gave up."







